Faq

How Do I Place An Order?

Browse through our varied range of unique products and simply add the ones you wish to purchase to your cart. Once you have finished browsing, click 'Check Out' and you will be directed to our payment page. After payment is successful, you will receive email confirmation of your order and can await the arrival of your new jewellery.

Payment and Shipping

Standard UK shipping costs £3.35 and your order will be sent first class, within 3-5 business days.

International shipping costs £8.95, your order will also be shipped first class but expect a slightly longer delivery time.

Currently, we do not offer any express/next day delivery option,

Returns & Refunds

Returns are accepted on the basis that there is a fault/flaw with the product in question. If there is reason for a refund, please contact us via email within 14 days of purchase to discuss the issue with your purchase.

For hygiene reasons, earrings cannot be returned.

Care Information

All jewellery is fitted with sterling silver bales, jump rings, earring hooks and chains. Therefore, they are highly resistant to tarnishing. Sea glass has been submerged and sea tumbled. against rocks and pebbles so not particularly fragile. However once removed from the sea, the salt frosts the surface. This can be overcome by the application of a very small amount of oil, such as olive, to rehydrate the piece.

The following privacy policy entails how Brine and Shine collect, use and share information when you purchase an item, contact us, or otherwise use our services.

In order to complete your order, you must provide us with certain information including your name, email address, postal address and payment details.

We require this information to provide our services, such as fulfilling your order, settling disputes and providing customer support. We only use your information when you have provided affirmative consent, which you may revoke at any time.